Patient and Caregiver Direct Addresses

Benefits

Secure communication for patients and caregivers
Safely share medical information with care team members
Trusted digital identities to prevent unwanted spoofing or impersonation
Better care coordination with bidirectional information sharing via the DirectTrust network
Receive and return forms without any faxing
Request and send medical records with ease
Familiar Outlook interface just like other email communication
Enable use of MaxMD app for use via Apple and Android smart phones

Components

One-click medical record viewer
MaxMD mobile app

A MaxMD patient and caregiver Direct address allows you to securely communicate with your care providers using Direct Secure Messaging via a simple, familiar technology that looks and acts like email, but ensures the level of security and privacy required to keep your protected health information safe.

Purchase a Direct address to gain the trusted digital identity you need to share information with care team members. Your Direct address allows you to send and receive health information over a trusted national network called DirectTrust. Using the DirectTrust network eliminates concerns about who senders and receivers really are as health information is exchanged. DirectTrust is used today by millions of healthcare professions to safely share protected health information.

You Direct address looks similar to an email address with a format like yourname@patient.directmessaging.net. You can add the account to your MS Outlook email interface or use the MaxMD Clinical Information Exchange web app and the one-click viewer to send, receive, and organize you health records and communications.

On-line registration	Complete required identity proofing via a quick and convenient automated on-line process.
Secure Exchange for Protected health Information	Ensure that personal health information remains private and safe as it is exchanged digitally across the internet.
One-click Viewer	View digital medical records supplied in standard HL7 Clinical Document Architecture (CDA) format.
Outlook Integration	Add your Direct account to Outlook for a familiar, convenient way to manage digitally communicating with care team members.
MaxMD App	Securely communicate with care team members via a mobile app that runs on Android or Apple smartphones and makes it easy to create and manage your contact list, get your medical records with self-server queries, and send information where it is needed without faxing.